Privacy Policy

FMCA Filings - Your Privacy Matters

This Privacy Policy Notice explains how FMCA Filings LLC ("FMCA," "we," "us," or "our") collects, uses, stores, and shares your information when you access our Platform or use our Services. FMCA provides Department of Transportation (DOT) compliance services in the transportation industry.

We are committed to full compliance with all applicable privacy laws. If you have questions or concerns, contact us at orders@fmcafilings.comor through our LiveChat feature.

1

Types of Information We Collect

FMCA collects personal information that you provide when you register on the Platform, provide your USDOT Number, express interest in our services, subscribe for our Services, or contact us. The personal and company information includes: • Name and phone numbers • Email, billing, and mailing addresses • Job and company titles • Usernames and passwords • Contact preferences and authentication data • Debit card and credit card numbers • USDOT number and company name • Driver's license number and vehicle tag number All information you provide must be true, complete, and accurate, and you must notify FMCA of any changes.
2

Information Automatically Collected

FMCA automatically collects certain information when you visit or use our Platform, including: • Log and Usage Data: Service-related, diagnostic, usage, and performance information • Device Data: Information about your computer, phone, tablet, or other device • Location Data: Information about your device's location (precise or imprecise) This information helps maintain security, operation of the Platform, and internal analytics.
3

Processing of Information

FMCA processes your personal information for various reasons: • To enable account creation, authentication, and login • To manage and maintain your account • To fulfill and manage orders and provide Services • To respond to inquiries and solve potential issues • To send details about Services and policy changes • To process USDOT number information from U.S. Department of Transportation • To process payments and returns
4

Sharing Information

FMCA may share your personal information in the following situations: • Business Transfers: In connection with mergers, sales, financing, or acquisitions • Affiliates: With our parent company, subsidiaries, and joint venture partners • Business Partners: To offer certain products, services, or promotions • Service Providers: Companies that help operate our Services and Platform • Professional Advisors: Lawyers, auditors, bankers, and insurers • Government Authorities: As required by law or necessary for legal compliance
5

Information Retention

FMCA will only keep your personal information as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will either delete or anonymize it, or securely store it until deletion is possible.
6

Protection of Information

FMCA has implemented appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the Internet can be guaranteed 100% secure. You should only access the Platform within a secure environment.
7

Your Privacy Rights

Depending on your region, you may have certain rights under applicable data protection laws: • Request access and obtain a copy of your personal information • Request rectification or erasure of your information • Restrict the processing of your personal information • Data portability (where applicable) • Object to the processing of your personal information • Withdraw consent at any time • Opt out of marketing communications Contact us at orders@fmcafilings.com or through LiveChat to exercise these rights.
8

California Residents

California residents have specific rights under the CCPA including: • Right to know what personal information is collected • Right to delete personal information • Right to opt-out of the sale of personal information • Right to non-discrimination for exercising privacy rights FMCA has not sold any personal information to third parties for business purposes in the preceding 12 months.
9

No Collection from Minors

You must be 18 years of age to use the Platform. FMCA does not knowingly collect data from minors under 18 years of age. If we learn that information from users under 18 has been collected, we will deactivate the account and delete such data.
10

Updates to This Policy

FMCA may update this privacy policy from time to time. Material changes will be posted on the Platform. We encourage you to review this policy frequently to stay informed about how we protect your information.

Contact Us

Email

orders@fmcafilings.com

LiveChat Hours

Monday - Friday, 8:30am - 5:30pm EST

Our Services

MCS-150 / Biennial Update

Required biennial updates and changes

BOC-3 Processing

Processing services and compliance

© 2024 FMCA Filings LLC. All rights reserved.

Last updated: 6/17/2025